Customer story: ROSE Bikes is a longstanding partner of Unzer
ROSE Bikes started out as a small workshop for bicycles in the Northwest German city of Bocholt back in 1907. The company's passion for cycling and spirit of innovation were then passed on from one generation to the next. ROSE Bikes is today an online-first omnichannel enterprise with international operations. Unzer is part of this success story, as it has been processing the service provider transactions since ROSE Bikes went live with its Spryker online shop in May 2018. So what makes Unzer's partner company so successful? What sets it apart from other bicycle businesses? What do ROSE Bikes pay particular attention to when linking their brick and mortar business with their online shop? Allow us to present the company together with Daniela Pröhl from ROSE Bikes.
What is the secret to success at ROSE Bikes?
What specific approach do you adopt in terms of service?
What do you specifically pay attention to in your online shop?
What do you consider particularly important in terms of payment during the checkout process?
What effect is the coronavirus pandemic currently having on your business?
Why were you looking for a payment service provider and what ultimately made you go with Unzer?
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