Marketplace solutions

Trading on your online marketplace

Fast onboarding and certification of retailers. Automated commission calculation and payment. Uncomplicated processing of mixed shopping baskets and returns. Transparent transaction management. Provision of vouchers with or without retailer participation. Our marketplace solution complies with both the German Payment Services Supervision Act (ZAG) and PCI DSS, offering you everything you need to successfully scale your business.

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These benefits really pay off

Cultivate and maintain retailer relations

Bring new retailers on board without the need for paper and get them all set up within 24 hours. Automate commission calculations, debits and payments.

Process orders smoothly

Manage mixed shopping baskets with minimal effort. Organise partial credit notes, reversals and returns. Accept payment methods from across the EU.

Avoid surprises, make the most of opportunities

Protect yourself from payment defaults. Put your trust in a solution that complies with the German Payment Services Supervision Act (ZAG) and is certified to PCI DSS. Keep an eye on all transactions and important data.

Mixed shopping baskets

Even if you offer articles from various retailers on your online marketplace – your shoppers should be able to pay for everything together. After all, this allows you to increase the value of shopping baskets and ultimately also your revenue. Our marketplace solution makes this possible. You can obviously also still issue partial credit notes and perform partial cancellations here.

Returns

Our Intelligence Platform not only allows you to observe all transactions and examine them in detail. It also features an uncomplicated process for handling returns. It makes no difference here whether the entire order or just a part is to be sent back. The necessary debtor functions are controlled by you or the marketplace participants. Alternatively, these can also be integrated into your environment via API interface.

Onboarding

New retailers can sign up to the online marketplace themselves via our user-friendly onboarding portal. An online wizard guides them through the setup process. As the operator, you can then easily control all necessary steps. For example, you can identify and register retailers using our dedicated smartIDENT or videoIDENT process. All paperless and within 24 hours. Both domestic and overseas. And in compliance with both the German Payment Services Supervision Act (ZAG) and German Money Laundering Act (GwG).


Calculating and paying commission

Our marketplace solution makes it easy for you to draw up commission models for individual retailers. These are then settled directly when paying out the revenue, so you do not need to do any invoicing or calculations yourself.

Security and overview

Our marketplace solution complies with the German Payment Services Supervision Act (ZAG) and is certified to PCI DSS. The integrated risk management system and real-time credit check prevent payment defaults, while fiduciary accounts protect you from insolvency. Customisable reporting prevents you from accidentally missing/overlooking important data and developments – while allowing you to make optimum use of the opportunities presented. Should you have any questions or issues, our in-house support team is on hand to help.

Voucher processing

We all know someone that already seems to have everything they need. Vouchers for online marketplaces are therefore a popular gift. After all, the recipients can then treat themselves from a wide range of products. This is not only practical for your shoppers, but also helps you generate an additional source of revenue. Our marketplace solution makes it easy for you to issue vouchers to end customers, whether with or without retailer participation.

How payment processing works with our marketplace solution

Payment processing without our marketplace solution
Payment processing with our marketplace solution

Get everything integrated and working quickly

Integrate solutions individually

We offer you personal and individual consulting on how you can integrate our solutions optimally into your existing environment.

Integrate solutions quickly and conveniently

Our uncomplicated onboarding process familiarises you with our solutions quickly, so you can get everything up and running right away.

Our solutions for all of your plans

Large enterprise solutions

We offer large companies tailor-made solutions. These address the individual requirements of their specific sectors and portfolio.

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In-store solutions

On-site consulting by your personal contact. Local support from our dedicated Support Team. Just a few of the benefits of our in-store solutions.

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Solutions for online transactions

Whether a central single payment gateway, the most popular payment methods from a single source, MOTO or recurring payments: use our online solutions to boost your sales.

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FAQs on this topic

What is an online marketplace?

An online marketplace is a technical platform, via which selected third-party providers and end customers trade products or services. Familiar examples include Ebay and Amazon.

What is an online retailer?

Operators of online shops and online marketplaces are referred to as online retailers or Internet retailers. Some retailers act as multi-channel retailers, which means that they also maintain a brick and mortar shop alongside their online shop.

How can online retailers become successful?

Enjoying success as an online retailer not only involves meeting both legal and technical framework conditions. The user-friendliness of the online shop or online marketplace is also an important factor in this regard. Easy payment processing and offering many optional payment methods can have a positive impact on this. Online retailers can also use professional risk management as a key strategy in preventing potential cases of fraud.